Have you ever wanted to target a list of specific Accounts when on a report in White Cup BI? You now can using our new CRM List builder feature in White Cup BI! When viewing a report with a Bill-to or Ship-to account dimension, you can create a WCCRM list. We provided you the ability to create 2 different kinds of lists:
- Snapshot List: A one-time push of accounts in the report into a WCCRM List.
- BI Data List: A WCCRM list that updates whenever the associated WCBI report data is refreshed. This means that the list updates dynamically and will add/remove accounts from the list based on whether the accounts still meet the initial criteria.
NOTE: If the WCBI report contains both Bill-to and Ship-to dimensions, the CRM List Builder will send the accounts based on the lowest drilled-down dimension. So, if a report displays Bill-to accounts but is expanded to include associated Ship-to accounts, a Ship-to List will generate in WCCRM.
How does this work?
This section provides step-by-step instructions on how to use the CRM List Builder feature.
- When on a report with an Account and/or Ship-to dimension, select Create CRM List.
- A message displays indicating what kind of list will be created in WCCRM. Select Yes to continue.
- The Create List screen appears. Select whether you would like to create a Snapshot or BI Data list.
- Give the list a Name.
- Although not required, we recommend giving the list a clear description of the criteria of the report. This description displays under the name of the list when viewing it.
- Select Next. The list generates and automatically opens on your screen.
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