How to Install the Tour deForce Desktop Client

The steps below are for installing the Tour deForce desktop client on a desktop or laptop computer.

Requirements

Before you begin, you'll want to make sure your computer meets all of the following requirements.

Hardware

• Core i3 (4th Gen) or newer
• 4GB (DDR3) or greater

Software

• Windows 7 or newer
• .Net Framework 4.6 installed
• Microsoft Office 2013 or newer (needed for Outlook, Word, and Excel integration to work)

Installation Instructions

Getting the Installer

The Tour deForce Desktop Client installer was provided to your company during the initial implementation.  Your IT department may have put it on a shared drive on your network or shared it in some other manner.  Contact your IT department to obtain a copy of the installer.

There are two versions of the installer, one for 32-bit users and one for 64-bit users.  The version you use will depend on your Microsoft Office installation.  It can be either 32-bit or 64-bit.  To determine which format Office is using, follow the steps found here.

If Office is as 32-bit version, you must use the 32-bit installer for Tour deForce.

If Office is a 64-bit version, you can run either version but you'll get better performance with a 64-bit installer.

If your IT department is not able to provide you with the installer, contact support@whitecupsolutions.com. They will be able to provide you a copy.

The 32-bit version of the installer is labeled TdF_Client_Install_(version number).

The 64-bit version of the installer is labeled TdF_Client_Install_(version number).

Running the Installer

Before you begin, close and quit any Microsoft Office applications you may have running.

Double click the installer icon to begin the installation process.  When the “Welcome” dialog window displays, click the “Next” button.

After reading the End-User License Agreement, mark the checkbox labeled "I accept the terms in the License Agreement".  Click the "Next" button to continue.

You will be prompted to select where the software will be installed.  If you want to change the default location, use the "Browse" button to pick a different directory.  Click “Next” to advance the wizard.

You'll have the ability to select between a typical or custom installation.

• Typical Install - This will install the Tour de Force Outlook Addin for all users.
• Custom Install - This allows you to determine if the Outlook Addin for some users.

If you select Custom Install, you can select which users for which the Outlook Addin will be installed.

• Current User
• Any User
• Do Not Install

Once the “Begin Installation of Tour de Force” dialog window is displayed, click the “Install” button to begin the installation process.

The Installation Progress will be displayed.

During the installation, you may be prompted by Window's User Access Control  (UAC) to allow the application to make changes to your device.  Click “Yes” to continue.

After the installation if complete, click “Close” to complete the wizard.

Final steps

Before you can log in, you'll need some additional information from your IT manager or the person responsible for managing you Tour deForce database.

They will create an account for you, assign the correct permissions, and provide you with the information you need to connect to the database.  This will most likely be a Windows registry file you will run.  The file will populate your Tour deForce Desktop installation with the information it needs to find and connect to the database.