Access has been fully restored for all affected customers and White Cup solutions as of 1:00PM ET April 17th.
Disclaimer: This is to our best knowledge of the current outage and may not be all inclusive. If you are experiencing any issues with any products listed as resolved or have any other questions, please submit a Support Ticket or contact our Support Team by phone at (800) 295-0411 Option 1.
|Product||Area of Product||Status|
|Sherpa CRM||All Systems||Resolved|
|White Cup CRM||All Systems||Resolved|
White Cup BI
|TDF CRM (On-Premise)||
Web & Mobile Login Server
White Cup BI/MITS
|TDF CRM (Cloud)||All Systems||Resolved|